Creating Online Dispute Resolution (ODR) solutions to resolve millions of disputes outside the courts.

Disputes are a healthy part of a functioning society, but our current means of dispute resolution, most notably the courts, are not able to adequately serve our needs. Even as we work to improve the courts, we need expedient, trustworthy and collaborative mechanisms of alternate dispute resolution (ADR) that can be done online. This initiative was founded in December 2018 to catalyze the development of the Online Dispute Resolution (ODR) field by accelerating startups, creating demand amongst business, society and government, and unlocking resources of all types. Its mission is to resolve 1 million disputes via ODR by January 26, 2022.

Online Dispute Resolution (ODR) 7
Online Dispute Resolution (ODR) 8

Let’s get to 1 million disputes resolved online by January

26, 2022.

The Initiative Thus Far

  • E-ADR Challenge Overview
  • E-ADR Challenge Launch
  • E-ADR Challenge Winners Announcement
  • Autonomy 1.0
  • Autonomy 2.0
  • ODR Week
  • January 25, 2019 - E-ADR Challenge: Overview and Specifications Launch

    January 25, 2019

    Agami, in partnership with ICICI Bank, launched the E-ADR Challenge’s overview and specifications to invite inputs from relevant legal, business, technology, and dispute resolution communities.

  • February 1, 2019 - E-ADR Challenge Launch

    February 1, 2019

    Agami, in partnership with ICICI Bank, launched the E-ADR Challenge inviting applications from across the world. Sixty teams from India and abroad participated in the Challenge. 

  • May 4, 2019 - E-ADR Challenge Winners Announcement

    May 4, 2019

    A jury of eminent individuals from business and society – comprising of (i) Hon’ble Justice BN Srikrishna (retired judge of Supreme Court of India), (ii) Sonali Ojha (Founder and Director of Dreamcatchers Foundation & Ashoka Fellow), (iii) Sanjay Purohit (Chief Curator of Societal Platform),  (iv) Vineet Rai (Managing Director of Aavishkaar), (v) Vivek Trilokinath (early-stage investor), and (vi) Amit Sharma (CEO & Founder of ShopX) – came together to select ODRways (now called SAMA), founded by Pranjal Sinha, Akshetha Ashok, and Vikram Kumar, as the winner of the Challenge. The other finalists were Centre for Online Dispute Resolution (CODR) and Resolve Disputes Online (RDO).

  • June 11, 2019 - Autonomy 1.0

    June 11, 2019

    Agami worked with entrepreneurs and leaders in ODR to launch a powerful collective called Autonomy, a 16-member community that meets every quarter to steward and advance the field of ODR in India.

  • November 29, 2019 - Autonomy 2.0

    November 29, 2019

    A two-day Autonomy 2.0 was organized and hosted by Agami during the annual Agami Summit in November 2019 to explore the applicability and design of ODR systems to different needs in business and society. The community heard insights from e-commerce leaders, grassroots networks, global pioneers, and startups to map the emerging future of ODR, develop a shared vision, strengthen relationships, and create clear areas of collaboration. A paper on ODR Opportunities in India was also released. By this time, the Autonomy community had expanded to 50+ members.

  • April 13, 2020 - ODR Week

    April 13, 2020

    Recognizing the need to make Online Dispute Resolution (ODR) more mainstream, Agami hosted a full week of open conversations from April 13-17, 2020. The various points of emphasis were on leading ODR platforms in India; opportunities that exist to resolve disputes through ODR, particularly for financial disputes; the role of law firms in exploring ODR for corporate disputes; and what it means to build capacity for ODR professionals. The week ended with identifying action pathways for What’s Next for ODR! 

    With 1,050 registrations, each session had around 200 participants who tuned in live, and over 2,500 people have watched the sessions subsequently on YouTube. Now, the Autonomy community has 100+ members. 

    Find and incorporate the right ODR clause to make your contract go pain-free. 

E-ADR Challenge 2019 Finalists

The E-ADR Challenge by Agami and ICICI Bank which concluded on April 4, 2019, sought to identify the most promising startups that could solve millions of disputes online. The finalists of that Challenge – SAMA, Centre for Online Dispute Resolution (CODR) and Resolve Disputes Online (RDO) – are on their way to scaling innovative ODR solutions for India.

ODR Series

Over 2019-2020, a growing community of entrepreneurs, experts, business and social leaders and academics have met, spoken and collaborated to progress the growth of ODR in India. The latest was ODR Week from April 13-17.